The luxury watch retailer’s new personalised concierge service meets clients right where they are (Photo: Swiss Watch Gallery)
Lockdowns may have put a pause on some leisure activities, but a love for watches keeps ticking regardless. Swiss Watch Gallery is meeting clients right where they are during the current Movement Control Order with a new personalised concierge service.
The complimentary service allows customers to be attended to by one of the luxury watch retailer’s professional client advisers during their virtual shopping experience. Customers can browse through the extensive selections by curated brands such as Omega, Panerai and IWC Shaffhausen to find the perfect pieces to add to their collections. Not only can the advisers assist them in their selection, but they can also organise for the purchases to be hand-delivered or couriered to their doorstep.
Customers interested in this service merely have to contact Swiss Watch Gallery through WhatsApp or email a request to be connected to a boutique manager nearest to them. A client adviser will then be appointed to do the needful.
Those who have become accustomed to this premier service will be delighted to know that it is poised to become an integral part of Swiss Watch Gallery’s business even after lockdown restrictions are relaxed. While nothing may match the thrill of browsing in person, this option will no doubt appeal to those who appreciate convenience and a personal touch from afar.
For more information, reach out to Swiss Watch Gallery via WhatsApp at 012 456 2532 or email [email protected].
This article first appeared on Jul 12, 2021 in The Edge Malaysia.
